The Podcast by Chalhoub Group
Episode 34: AI Redefining Retail
Episode Summary
AI: Redefining Retail / #34 / How is AI redefining customer experiences? What is the fine line between innovation and ethics? Why is the UAE leading the AI revolution? Get ready to unlock the secrets of Artificial Intelligence with none other than Dr. Michel Chalhoub, a visionary in AI and retail marketing, and our guest in this episode of The Podcast by Chalhoub Group, hosted by Lynn Alkhatib, our VP of Communications. From hyper-personalised shopping experiences to groundbreaking AI strategies, this episode dives into the tech shaping the future of retail.
Episode Notes
“AI: Redefining Retail”
Key Takeaways:
- Artificial Intelligence (AI) is revolutionising retail through predictive analytics, hyper-personalisation, and operational efficiency.
- Chalhoub Group is leveraging AI to enhance customer experiences while adhering to ethical and privacy standards.
- The UAE's proactive stance on AI innovation, supported by initiatives like the Dubai Future Foundation, positions it as a global leader in AI advancements.
Topics Covered
- The role of AI in retail marketing, from data collection to hyper-personalised customer experiences.
- Ethical considerations and governance in AI applications for retail.
- Examples of AI-driven innovations such as facial recognition and predictive technologies in-store.
- How AI integrates into omnichannel strategies, combining online, offline, and supply chain efficiency.
- The UAE's vision for AI leadership and Chalhoub Group’s partnership with startups to solve business challenges.
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Host:
- Lynn Al Khatib, VP of Communications at Chalhoub Group
Guest:
- Dr. Michel Chalhoub, a Doctor in AI and Retail Marketing
Release Date:
#WeAreChalhoub #podcast #retail #retailmarketing #ai #artificialintelligence #tech #future