KSA / #009 / This episode is a case study on Swarovski in KSA focusing on customer centricity mindset and the frontliners role, last mile delivery, e-commerce and the collaboration with MUSE, our Group Loyalty Programme. Tune in with: Johanna Baghajati- Senior Marketing Executive – Franchise Swarovski Shaza Al Khayat- National Sales Manager Heba Al Amri- Beauty Advisor KSA